FAQ - Frequently Asked Questions

An order can be placed by e-mail to office@flagi.pl
or by fax sent to +48 32 4530107

An order should include:

• subject of an order (flag, flagpole, etc.). In case of a flag in vector graphics, the preferred flag finishing type, as well as colours in one of the following colour systems: Pantone, RAL or HKS.
• quantity
• dimensions (height)
• price (if a price estimate has already been made)
• invoice data,
• shipping address
• contact person with a telephone number
• type of payment (if previously agreed)

To ensure good print quality, a graphic file should have the following parameters:

• photographs, tonal gradients – files with editable CMYK layers, minimum resolution: 300 dpi in 1:10 scale, preferably in psd format, but files in .TIFF, .AI, .INDD, .PDF formats will also be accepted.
• all inscriptions, logos and other parts of the graphic design that can be converted to vector curves – formated as .ai, .pdf, .cdr vectors.
• Separate colours – according to one of the following colour systems: Pantone Matching System, RAL or HKS.